Refund Policy

Effective Date: July 20, 2026

Thank you for supporting That's So Aunt Susie.

Because all of our products are delivered digitally, all sales are final. Once a digital product has been purchased and delivered, it cannot be returned or exchanged.

If you experience a technical issue with your download, receive the wrong file, or are unable to access your purchase, please contact us at hiauntsusie@thatssoauntsusie.com. We'll be happy to work with you to resolve the problem as quickly as possible.

We want you to have a positive experience, and we'll always do our best to make sure you receive the product you purchased.

Thank you for supporting That's So Aunt Susie.